Privacy Policy
Who We Are
Our website address is: https://plutoniangroup.com. We provide professional investigation, asset protection, and legal support services.
Information We Collect and Why We Collect It
Contact and Consultation Forms
When you submit an inquiry through our contact or “Free Consult” forms, we collect the personal information you provide, such as your name, email address, phone number, and case details. We use this information solely to evaluate and respond to your request. This data is handled with strict confidentiality.
Providing a phone number through one of our forms does not automatically enroll you in SMS messaging. Users may choose to opt in by affirmatively selecting the separate, optional, and unchecked SMS consent checkbox displayed on the form.
SMS Communications and Opt-In
Users may opt in to receive recurring informational and promotional SMS messages from Plutonian Group LLC by visiting https://plutoniangroup.com/free-consultation/, entering their mobile number, and affirmatively checking the optional SMS consent checkbox.
The checkbox is not preselected. Users are not required to consent to SMS messaging to submit an inquiry, request a consultation, purchase services, or receive services from us.
SMS messages may include:
Responses to inquiries
Consultation follow-ups
Appointment and scheduling confirmations
Appointment reminders
Requests for documents or information
Case or service updates
Service notifications
Occasional promotional offers
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance. Users may also request assistance or withdraw consent by contacting us at info@plutoniangroup.com or 727-615-8070.
After receiving an opt-out request, we may send one non-promotional message confirming that the user has been unsubscribed. Users who wish to receive messages again must complete the opt-in process again.
We may retain records of SMS consent, including the mobile number provided, date and time of consent, method of opt-in, consent language presented, and subsequent opt-out requests. These records are used to manage messaging preferences and document compliance with applicable messaging requirements.
Comments
When visitors leave comments on the site, we collect the information entered in the comments form, along with the visitor’s IP address and browser user-agent string, to help with spam detection.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you use it. After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images containing embedded location data, including EXIF GPS information. Visitors to the website may be able to download and extract location data from uploaded images.
Cookies
Our website uses strictly necessary cookies to function securely and properly. For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our full Cookie Policy.
Embedded Content From Other Websites
Articles on this website may include embedded content, such as videos, images, or articles. Embedded content from another website behaves in the same way as if the visitor had visited that website directly.
These websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This may include tracking your interaction when you have an account with the third-party website and are logged into that account.
Third-Party Service Providers
We use trusted third-party infrastructure and service providers to keep our website secure, functional, and operational.
WP Engine
WP Engine hosts our website infrastructure. Please refer to WP Engine’s Privacy Policy for information about its privacy practices.
Cloudflare
Cloudflare provides website security, bot protection, and performance services. Please refer to Cloudflare’s Privacy Policy for information about its privacy practices.
Vimeo
Vimeo delivers embedded video content. Please refer to Vimeo’s Privacy Policy for information about its privacy practices.
Who We Share Your Data With
We do not sell, rent, or lease your personal information to third parties. If you request a password reset, your IP address may be included in the reset email. Visitor comments may be checked through an automated spam-detection service.
Mobile Information and SMS Consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security Practices
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.
These safeguards include secure website hosting, website and network security services, spam and bot protection, access controls, and limiting access to personal information to authorized personnel and service providers who require it to perform legitimate business functions.
We regularly review our security practices and take reasonable steps to identify and address potential risks. However, no website, electronic transmission, communication platform, or data-storage system can be guaranteed to be completely secure.
If we become aware of a data-security incident involving personal information, we will investigate the incident and provide notifications when required by applicable law.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, if applicable, we store the personal information provided in their user profiles. Users may view, edit, or delete their personal information at any time, except that they may not be able to change their usernames. Website administrators can also view and edit this information.
SMS consent and opt-out records may be retained for as long as reasonably necessary to document consent, manage communication preferences, comply with applicable messaging requirements, and resolve disputes.
Your Rights Over Your Data
If you have an account on this website, have left comments, or have submitted information through our forms, you may request an exported file containing the personal information we hold about you, including information you provided to us.
You may also request that we erase personal information we hold about you. This does not include information we are required to retain for administrative, legal, security, or regulatory purposes.
You may withdraw your consent to receive SMS messages at any time by replying STOP. Withdrawing SMS consent does not affect your ability to request, purchase, or receive services from Plutonian Group LLC.
Contact Information
If you have questions or concerns regarding this Privacy Policy, your personal information, or our SMS messaging program, please contact us:
Plutonian Group LLC
Email: info@plutoniangroup.com
Phone: 727-615-8070
Website: https://plutoniangroup.com